5/02/2003

Dear Mr Watson,

I would like to thank you for the quality service installation of windows which we have received from your organisation.

Having had dealings with various double glazing companies in the past, I was sceptical about entering into a contract with another company. After visiting your showroom in Glenrothes, I was impressed with your products and hoped that your level of service would match this.

From my initial contact with yourself through to completion of he installation, I have felt confident and was kept informed of progress of my order at every stage.

The windows are extremely attractive and well finished. Both my husband and I are very pleased with the end result. The installation was on time with the team being very friendly, courteous and tidy.

I would thoroughly recommended Window World (as I have already) and wish your organisation continued success.

Thanks again

Mr & Mrs Clark