26/04

Dear Mr Watson

Your men called this morning at the time and on the date specified. They were, as usual, courteous and cheerful and when they had completed the work, they tidied up so that no evidence was left that they had been here – except for the new installation.

This is the fourth time I have called on Window World for work and, as ever, service was friendly and very efficient with absolutely no ‘hard sell’, although, on this occasion, the job was relatively small.

I have another fairly major requirement which I shall be thinking about in the not-too-far-distant future and I would not dream of using any company other than yours.

Again, thank you for your excellent service and value.

James Thomson